FAQ's

FAQs (Frequently Asked Questions)

Q1: What products does Rabi Icon offer?
Rabi Icon offers a wide range of ladies' undergarments, elegant nightwear, and fashionable jewelry for everyday and special occasions.

Q2: How do I know which size will fit me best?
Each product page includes a detailed size chart. Please refer to it before placing your order. If you still have questions, feel free to contact us.

Q3: Is my personal information secure with Rabi Icon?
Yes. We use secure systems to protect your personal and payment data. Your information will never be shared with third parties.

Q4: What is the estimated delivery time?
Delivery usually takes 3 to 5 business days across Pakistan. Remote areas may take slightly longer.

Q5: Can I return or exchange a product?
Returns and exchanges are only allowed for jewelry and nightwear within 7 days of delivery. Due to hygiene reasons, undergarments cannot be returned or exchanged.

Q6: What if I receive a damaged or wrong item?
If you receive a faulty or incorrect item, contact us within 48 hours of delivery, and we’ll guide you through the replacement or refund process.

Q7: How can I contact Rabi Icon customer service?
You can reach us via WhatsApp, Instagram DM, or email for any support you need.